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Overview

Airship Static Lists is a customer engagement platform that helps marketers to deliver personalised and relevant experiences to their customers across multiple channels and touch points. Integrated with Zeotap, it enable marketers to engage with their customers in real-time and at scale.

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Supported Identifiers

This channel supports only.

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Available Actions and Supported Features

The following table lists the available action types for the integration and the supported features for each action type:
Action NameID EXTENSIONDELETEDELTA UPLOAD
Send Named User to Airship---

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Components of Airship Static Lists

Ensure that you have details about the below components of Airship Static Lists available before creating a Destination.

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Access Token

Perform the following steps to create and access tokens:
1
Log into the Airship Static Lists console and navigate to Settings.
2
Under Settings, select Project Configuration and click Manage for Tokens.
3
Click Create Token.
4
Enter a token name. This is just a friendly name to help you recognise your tokens in Airship.
5
Select the Role you want to grant for this token. For additional information, see Airship API Security.
  • Audience Modification: Grants read and write permission to audience APIs, including channels, named users, segments, lists and so on. Use this permission for users sending custom events into Airship.
  • All Access: Grants full access to your Airship project, except Acoustic integrations. You must use this permission when creating a token for an inbound message handling web-hook.
6
Click Create Token.
7
Copy the values, then click Got it to close the window.

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Region

This is the region for which your account subscription is registered. Ensure to confirm it with your Airship account manager.

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Create a Destination for Airship Static Lists

Perform the following steps to create a Destination for Airship:
1
Log into the Zeotap CDP App and go to the DESTINATIONS application.
2
Click + Create Destination.
3
Under the All Destinations section, search for Airship Static Lists.
4
Click Airship Static Lists. A screen appears displaying details about the particular destination towards the left. On the right-hand side of the screen find a list of fields that are required for the integration to be established. Enter the required details as mentioned in the following steps:
Note:To access the help documentation for this integration, clickIntegration Guide under Related Links.
a. Enter a name for the Destination.b. Enter the Access Token.c. Select the appropriate Region from the drop-down menu.d. Review all the values entered above and then click Next to proceed.
5
In the new screen that appears, choose the appropriate Action and mapping as explained below.a. Choose Send Named User to Airship under Choose your Action and map the corresponding identifiers under Map the Fields.b. Click Create Destination. The created Destination gets listed in theAudience application, which can be linked to an Audience/segment.
For information about how to link an audience (segment) to the created Destination in Audiencesapplication, refer here. Note that it can take up to three business days for the segment to be available at the Airship Static Lists seat. In addition, ensure that you link only one Destination at a time to avoid activation issues.
Note:The terms Audiences and Segments are used interchangeably to refer to customer cohorts belonging to a specific category.For example, an Audience or a segment can be a specific group of customers who are over 18 years of age and haveperformed an addToCart event within the last 30 days.

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View Segments on Airship Static Lists

Perform the following steps to view segments on Airship Static Lists platform:
1
Login to Airship Static Lists console and navigate to Audience and select Lists option.
2
You can search and filter the lists as required.
Last modified on February 26, 2026