Pub/Sub (Publish/Subscribe) Stream is a messaging pattern that allows different applications and services to communicate with each other in real-time. In a Pub/Sub system, messages are published to a central exchange (or “topic”) and subscribed to by various recipients. The recipients receive notifications or data as soon as new messages are published, which makes it an efficient and scalable way to exchange information in real-time.
Understand with a Use Case
Imagine, you are a telecommunications company that provides mobile services to millions of subscribers. In this scenario, Pub/Sub real-time messaging plays a crucial role in various aspects of network management and customer service:
- Network Monitoring and Management: You continuously collect data from your network infrastructure, including information about signal strength, network congestion, and device connectivity. This data is published to a Pub/Sub topic in real-time. Your network management systems subscribe to this topic to monitor the health and performance of the network. Any anomalies or issues detected trigger automated responses, such as adjusting network configurations or rerouting traffic, to maintain optimal service quality.
- Real-time Billing and Usage Tracking: Your subscribers generate a significant amount of usage data as they make calls, send messages, and use mobile data. This usage data is published to a Pub/Sub topic in real-time. Your billing systems subscribe to this topic to track subscribers’ usage accurately and generate real-time invoices or usage alerts. This enables you to provide transparent billing and prevent bill shock for subscribers by notifying them of unusual usage patterns promptly.
- Customer Support and Service Assurance: When your subscribers encounter issues with their mobile services, such as dropped calls or slow data speeds, your customer support agents need access to real-time network data to diagnose and resolve the problems efficiently. Pub/Sub real-time messaging enables your customer support systems to subscribe to relevant network data streams, providing agents with up-to-date information to troubleshoot issues and improve customer satisfaction.
- Proactive Network Optimisation: You strive to optimise network performance and capacity to meet increasing demand and deliver superior service quality. By analyzing real-time network data published via Pub/Sub, you can identify potential bottlenecks, predict network congestion, and optimize resource allocation. This proactive approach allows you to address issues before they impact subscribers’ experience, ensuring a reliable and high-performing network.
Last modified on February 26, 2026
