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Customer Engagement Channels refer to the various communication channels and touchpoints through which businesses interact and engage with their customers. They are powerful tools that enable businesses to interact with customers across multiple touchpoints, deliver personalised experiences, and collect valuable data on customer preferences, behaviours, and responses. By leveraging these channels effectively, businesses can build stronger relationships with their customers, drive customer loyalty, and make data-driven decisions to enhance their marketing strategies. The following are the Customer Engagement Channels Source Integrations that Zeotap offers:
Last modified on February 26, 2026