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Add a Node

To add a node, click the + at the point in the workflow where you want to insert it, and then choose the required action from the Choose an action menu — Add a Condition, Add a Delay, Create a Multi-branch Split, Create a True/False Split, or Send to Destinations.

Delete a Node

When you delete a node, only that node is removed. The nodes that follow it automatically reconnect to the parent node, so the rest of the workflow definition is preserved.
1
On the canvas, select the node you want to delete, and then click the red (delete) icon that appears at the top-right corner of the node.
2
In the Are you sure you want to proceed? confirmation dialog, click Yes, Permanently Delete to remove the node. To keep the node, click Cancel.
3
The node is removed and the following nodes reconnect to the parent node, preserving the rest of the workflow.

Delete a Branch

You can also delete an entire branch — a node along with all the nodes that follow it in that branch. Unlike deleting a single node, deleting a branch permanently removes everything below the point where you cut.
1
Hover over the branch connector line (the line that joins two nodes) at the point where you want to cut. A snip (scissors) icon appears on the connector. Click the snip icon.
2
In the Are you sure you want to proceed? confirmation dialog, click Yes, Permanently Delete to delete the branch. To keep it, click Cancel.
Deleting a branch removes the node below the cut and every node that follows it in that branch. This action is permanent and cannot be undone.
Note:In case of a multi-branch split applied, you can delete the individual nodes that lie within the split. But, when you try to delete a multi-branch split, both the underlying individual nodes are deleted as well.
Deleting a Delay node while editing removes the users who are currently waiting in that delay from the workflow.
Last modified on July 14, 2026