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To make your first login to the Zeotap CDP account using the welcome link you received after subscription, perform the following steps:
1
To begin with, ensure that you have received the welcome email with the FINISH SIGNUP link from Zeotap C If you cannot find the email, check your spam folder or contact the Zeotap support team at support@zeotap.com.
2
Click FINISH SIGNUP in the email.
3
Set a new password for your Zeotap CDP account. Ensure your password meets safety standards as mentioned in the image below.
4
Click Create My Account to complete the account setup. After successfully creating your account, you will be automatically redirected to app.zeotap.com. If redirection does not occur, manually navigate to app.zeotap.com. 
5
Upon successful login, you will be able to access the Zeotap CDP platform. Use the drop-down menu in the top right corner to switch between your preferred instance or Organization.
As your next step, you will need guidance on how to create an organisation and a user. Use the following links to navigate:

How to create an Organisation?

How to add a User?

Feature/Functionalities available for different User Roles

User roles and their descriptions

How to raise an Access Request?

Organisation/User creation process for different teams

Last modified on February 26, 2026